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CRN: What Salesforce’s Q2 Says About Enterprise Software In The AI Era AI’s threat to enterprise software, cloud’s room for growth and companies jumping into new markets were some of the big topics discussed on Salesforce’s earnings call Artificial intelligence’s threat ... CNBC: Salesforce CEO calls AI a 'commodity feature', says the technology bolsters enterprise software Salesforce CEO calls AI a 'commodity feature', says the technology bolsters enterprise software The Register: How Salesforce and ServiceNow are squaring off in the battle for the helpdesk FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter in the terms a proud dad uses to talk about the art work his kids taped to ... How Salesforce and ServiceNow are squaring off in the battle for the helpdesk Monday - Friday, 6:00 - 7:00 PM ET In a Thursday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff suggested AI technology bolsters his company's products.