differences between chatbots and agentic systems - MARKETING
MSN: Scientists observe “striking” link between social AI chatbots and psychological distress Pew Research Center: Users of social media and AI chatbots for health information are more likely to say they are convenient than accurate Users of social media and AI chatbots for health information are more likely to say they are convenient than accurate Medical Xpress: Just how bad are generative AI chatbots for our mental health? Generative AI chatbots are now used by more than 987 million people globally, including around 64% of American teens, according to recent estimates. Increasingly, people are using these chatbots for ...
Understanding the Context
CNBC on MSN: 'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds. 'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start