NatWest's online banking and mobile app are back online after a service outage. The high street bank’s retail and business banking customers had been unable to instantly access their current and ... NatWest says that “over 10 million customers” use its mobile banking app to access their account “every day”.

Understanding the Context

The bank said on Twitter/X that it was aware of the issue and working to resolve it. Add Yahoo as a preferred source to see more of our stories on Google. Many Natwest customers are facing issues access their account via the bank’s app on Friday morning (Matt Crossick/PA Wire) Users ... The NatWest banking app stopped working for several hours on Sunday, as thousands of customers reported issues accessing the service.

Key Insights

Mobile banking users had been unable to access their accounts, ...