Software rivals Siebel Systems Inc. and PeopleSoft Inc. continued their separate pushes into the realm of mobile customer relationship management (CRM) last week.

Understanding the Context

Both companies announced applications ... Business software maker SAP, hoping to unseat Siebel Systems as the world's top seller of customer relationship management software, plans to introduce a new version of its CRM applications this fall. Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours.

Key Insights

So you want to get a "free" CRM application and you want to know ... Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ... Stacker on MSN: How to evaluate CRM software for Office 365 integration compatibility Nutshell reports that choosing CRM software compatible with Office 365 is crucial for seamless teamwork; proper evaluations prevent costly mistakes. When it comes to anything that is free, there’s a natural tendency to assume some key feature has been hobbled or is missing altogether.

Final Thoughts

In the case of the free CRM application offered by HubSpot, it ... Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...