TwistedSifter on MSN: Employee dealt with an irate patient who didn’t want to be called by her first and last name, so she created chaos on her next appointment Employee dealt with an irate patient who didn’t want to be called by her first and last name, so she created chaos on her next appointment UK pharmacies have reported having to deal with angry and confused patients after the NHS booking system allowed non-eligible patients to book Covid jabs. According to Community Pharmacy England (CPE) ...