salesforce knowledge - MARKETING
Diginomica: Unifying knowledge to drive agent productivity - Salesforce's latest Service Cloud enhancement Salesforce has announced Unified Knowledge, a complementary gen AI-enabled offering to its Data Cloud which can pull in unstructured data from third party sources, such as Google Drive, SharePoint and ... Unifying knowledge to drive agent productivity - Salesforce's latest Service Cloud enhancement PR Newswire: Salesforce positioned as a Leader in the SPARK Matrix for Customer Loyalty Solutions, Q2, 2023, by Quadrant Knowledge Solutions MIDDLETON, Mass., Oct. 23, 2023 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Salesforce as a Q2 2023 technology leader in the SPARK Matrix™ analysis of the global ...
Understanding the Context
Salesforce positioned as a Leader in the SPARK Matrix for Customer Loyalty Solutions, Q2, 2023, by Quadrant Knowledge Solutions Salesforce is on a buying spree. The terms of the deal weren't disclosed. Salesforce expects it to be finalized in Q4 of its fiscal year 2025 (January 31), subject to customary closing conditions. SiliconANGLE: Salesforce simplifies access to external data sources for AI model training