In the flagship JD Power2026 Retail Banking Satisfaction Study(SM) , FirstBank has been ranked #1 for Retail Banking Customer Satisfaction in the South Central region. This top ranking is derived from ... Morningstar: United Community earns 11th J.D.

Understanding the Context

Power Award in the last 16 years, Ranking #1 for Retail Banking Customer Satisfaction in the Southeast, plus #1 in Trust and People United Community earns 11th J.D. Power Award in the last 16 years, Ranking #1 for Retail Banking Customer Satisfaction in the Southeast, plus #1 in Trust and People Provided by PR Newswire Mar 27, ... United Community earns 11th J.D. Power Award in the last 16 years, Ranking #1 for Retail Banking Customer Satisfaction in the Southeast, plus #1 in Trust and People Finextra: Why Rewarding the Whole Banking Relationship is the Future of Loyalty Customer loyalty in the banking sector looks much stronger on paper than it is in reality.

Key Insights

Accenture’s 2025 Global Banking Consumer Study reveals the harsh reality: 73% of customers engage with ... Warning signs of a gradual decline in key customer engagement metrics are starting to flash for retail banks, according to the JD Power 2026 U.S. Retail ... jdpower: Retail Bank Customer Satisfaction Surges as Banks Ramp Up Customer Support in Uncertain Economic Environment, JD Power Finds