SHALLOTTE N.C. (WECT) - FOCUS Broadband is warning customers about scams that falsely claim an affiliation between the cooperative and Spectrum. Customers have been reporting unsolicited calls from ...

Understanding the Context

WWAY TV: FOCUS Broadband warns customers of scam calls and fake technical support numbers SHALLOTTE, NC (WWAY) — FOCUS Broadband is alerting customers of multiple ongoing scams including phone calls and misleading online search results. The company says they’ve received reports that ... FOCUS Broadband warns customers of scam calls and fake technical support numbers WILMINGTON, N.C. (WECT) - FOCUS Broadband is warning customers to not open an email urging them to update their information.

Key Insights

“Clicking on any provided link will compromise your private information. If ... Customer service is going through a rapid evolution. Until recently, many customer service departments were inwardly focused and viewed as an unnecessary cost of doing business, and today the ... The Business Journals: Why now is the time to focus on customer experience Most startup entrepreneurs are deeply focused on the product or service they’ve created to solve a market problem.

Final Thoughts

This healthy product obsession is essential: It helps ensure the solution truly ...